1. Our Commitment to Your Privacy
At LeapCred, safeguarding your personal data is a fundamental part of the service we provide. This Privacy Policy explains how we collect, process, store, and secure your information when you use our mobile application ("the App"), along with the choices you have over your data. By downloading, accessing, or using the App, you agree to the data practices described in this Policy. If you do not agree, please discontinue use of the App.
2. Explanation of Terms
Unless expressly stated otherwise, all capitalized terms in this Privacy Policy carry the meanings defined in our Terms of Use.
3. Information We Collect
To deliver safe and tailored financial services, LeapCred may gather the following types of information. All data is sent via encrypted channels and stored on secure servers at:
🔐 https://server.leap-cred.com/
a. Identity and Financial Information
This may include your name, gender, mobile number, PAN, income details, and residential address. We use this data to verify your identity, evaluate eligibility for credit-related services, and fulfill applicable regulatory requirements.
b. Device and Technical Information
We may collect information such as device model, operating system version, unique device identifiers, user profile details, network condition, Wi-Fi status, and mobile network activity. This helps us detect unusual behavior, block unauthorized access, and maintain the security of our platform.
c. General Location Information
To check whether LeapCred services are available in your area and to comply with relevant local regulations, we may collect approximate location data.
d. Installed Applications and Their Usage
We collect data on third-party applications installed on your device, including version histories and current version details. This information supports behavioral analysis and improves the accuracy and reliability of our credit assessment processes.
4. Data Processing Purpose
LeapCred uses your information only for lawful, clearly defined, and necessary purposes, such as:
- Verifying user identity and reducing fraud risks
- Creating, managing, and processing user accounts
- Sending important service notifications, updates, and alerts
- Evaluating credit eligibility and financial risk
- Complying with legal and regulatory requirements (such as KYC and AML)
- Responding to customer inquiries and support requests
- Enhancing system performance, features, and user experience
We never misuse or sell your personal information.
5. Data Retention Practices
We retain personal data only for as long as necessary to provide our services or satisfy legal, regulatory, or compliance obligations. If you request the deletion of your personal data or account, we will act on your request unless retention is required for legitimate purposes, audits, or dispute resolution. Anonymized data that cannot be used to identify you may be kept for internal analysis and service improvement.
6. How We Protect Your Information
LeapCred applies a range of security measures — including technical safeguards, internal policies, and physical protections — to minimize the risk of data loss, misuse, or unauthorized access. Our systems are continuously monitored and updated to respond to new and emerging threats. While no online service can guarantee complete security, we adhere to widely recognized industry standards to protect your data.
7. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our technology, services, or applicable laws. Where significant changes are made, we will notify you through the App or by email. Your continued use of LeapCred following such changes indicates your acceptance of the updated Privacy Policy.
8. Getting Help
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:
📧 Email: support@leap-cred.com
By continuing to use LeapCred, you confirm that you have read, understood, and agreed to this Privacy Policy.